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Residents' Survey in Probus, Tregony, Cuby, and Grampound wth Creed
February-March 2016: results of survey

Survey forms delivered to all households in the parishes of Probus, Tregony, Cuby and Grampound with Creed in February 2016: total 1950

Forms returned by post 206, completed online 135: total returned 341 equals 17.5%.

All survey forms asked questions on the issues of waste collections, library services, adult care, bus services, the newly opened park-and-ride, highways maintenance, the possible review of the areas that councillors cover and their remuneration, central government taxation, climate change, the EU referendum, and refugees. There was a question on speeding in the villages with the question tailored to the specific parishes.

The waste collection services scored high satisfaction rates with 95% rating the black bag collections as good and 86% rating the recycling collections as good.

About one in four of you use the library service in Truro or St Austell and, of those users, 85% rated the service as good. About 8% of you use the mobile library service and 93% of the users rated it as good. Only about 6% of you have experience of the adult care service and the rating of this is very mixed.

With the bus services, more than two out of three of you use the local bus services at least occasionally. Overall, 67% of you rate the service as good. The ratings vary between the villages with, unsurprisingly, Probus, with its 20 minutes frequency service receiving the highest good rating at 72%. The park-and-ride service is used at least occasionally by 40% of you, and 95% of its users rate it as good.

With regard to controlling of speed of traffic in the villages: in Probus, 70% of you think that the speed visor on the entrance to the village from the Truro direction is helping to reduce speeds at this part of the 30 mph zone; in Tregony, 38% of you think that the parish council's initiative with the mobile speed visor is helping to reduce speeds – I know that the parish council is working hard to try to improve the effectiveness of this initiative; in Grampound, 82% of you support the parish council's efforts to do something about speeds.

Despite the problems with potholes on roads and tight budgets, 64% of you think that, overall, Cormac is doing a reasonable job at maintaining the roads. Thank you to those who pointed out problems with roads in specific areas. I am following up on these with the highways manager.

Over the next year or so, there is a going to be a review of the size of the areas that each Cornwall Councillor covers. 73% of you think that the current areas are about right in size, whilst the remainder think that the areas should be larger. 63% of you think that the councillor allowance of £12,250 per annum is about right; 22% think that it should be more; 15% think that it should be less.

On government tax, spending and welfare, an overwhelming 95% of you would like to see more taxes collected from multinationals; 41% would like to see increased taxes on larger properties; 41% would like to see spending cut on big projects such as Trident, HS2, new airport runways; 23% support cuts in tax credits paid to families.

55% of you think that the UK government is not doing enough to tackle climate change and 85% of you think that we should be working more closely with other countries on this issue.

On the subject of the EU referendum, it is a very mixed picture. 44% of you have not yet made up your minds. Those who have decided are split right down the middle with 27% for staying in, and 27% for leaving.

28% of respondents think that the government should take more refugees from war-torn countries such as Syria or Afghanistan. A similar percentage think that Cornwall Council should do more to help.

The responses to individual questions are in the table below. Not everyone gave an answer to every question. Where there were simple yes/no options, the table shows the number of yes and no answers and the percentages are expressed as a percentage of the number of answers to the particular question. Note that, where the questions have a choice of answers and each respondent can tick more than one box, the percentages will add up to more than 100%.

Waste

What do you think of the collection service for black bag waste? Good (G), Indifferent (I) or Poor (P)

G: 319

95%

I: 13

4%

P: 2

1%

What do you think of the collection service for recycling? Good (G), Indifferent (I) or Poor (P)

G: 282

86%

I: 29

9%

P: 15

5%

Which of the following recycling facilities do you use?

Yes

%

Paper

319

96%

Cans/plastic bottles

318

96%

Glass

308

94%

Cardboard

314

96%

Specials e.g. sharps

20

9%

Garden waste

141

50%

Libraries

Yes

%

No

%

Do you use the library in Truro or St Austell?

89

27%

242

73%

If yes, what do you think of the service? Good (G), Indifferent (I) or Poor (P)

G: 76

85%

I: 11

12%

P: 2

2%

Do you use the mobile library service?

26

8%

290

92%

If yes, what do you think of the service? Good (G), Indifferent (I) or Poor (P)

G: 26

93%

I: 2

7%

P: 0

0%

Adult care

Yes

%

No

%

Do you or any member of your family use the Council's adult care service?

19

6%

310

94%

If yes, what do you think of the service? Good (G), Indifferent (I) or Poor (P)

G: 5

23%

I: 9

41%

P: 8

36%

Buses

Do you use the local bus services to Truro or St Austell? Twice a week or more (x2), once a week (x1), occasionally (Oc).

x2: 45

14%

x1: 29

9%

Oc: 153

46%

If yes, what do you think of the service? Good (G), Indifferent (I) or Poor (P)

G: 152

67%

I: 55

24%

P: 20

9%

Do you use the park-and-ride service for Truro? Twice a week or more (x2), once a week (x1), occasionally (Oc).

x2: 16

5%

x1: 19

6%

Oc: 95

29%

If yes, what do you think of the service? Good (G), Indifferent (I) or Poor (P)

G: 124

95%

I: 6

4%

P: 1

1%

Speed of traffic in villages

Yes

%

No

%

For Probus residents, do you think that the speed visor at the entrance to the village from the Truro direction has helped to reduce speeds of vehicles entering the 30 mph zone?

118

70%

51

30%

For Tregony and Cuby residents, do you think that the mobile speed visor paid for by Tregony Parish Council and recently introduced in the village has helped to reduce traffic speeds in the village?

34

38%

55

62%

For Grampound residents, do you support the parish council's efforts to have some type of speed enforcement method introduced into Fore Street?

55

82%

12

18%

Roads

Yes

%

No

%

Do you think that, on balance, the Council and Cormac are doing a reasonable job in maintaining the condition of the roads?

207

64%

115

36%

Councillors' areas and remuneration

Yes

%

What do you think about the area that each councillor covers? Is it about the right size?

229

73%

If no, please suggest how much larger.

+25%: 53

17%

+50%: 14

5%

+100%: 15

5%

If it is decided that councillors should cover a larger area, which other parishes should be added to this area? Ladock and Grampound Road (LG), Tresillian and St Clement (TS), Sticker and Polgooth (SP).

LG: 205

79%

TS: 29

11%

SP: 24

9%

With regard to the councillor basic allowance of £12,250, do you think that it is about right?

187

63%

If it should be more, how much more?

+10%: 31

10%

+25%: 22

7%

+50%: 13

4%

If it should be less, how much less?

-10%: 13

4%

-25%: 19

6%

-50%: 13

4%

Tax and spending

What measures do you think that the government should be taking in relation to tax, spending and welfare?

Yes

%

Cut tax credits for families

72

23%

Increase taxes on larger properties

129

41%

Collect more tax from multi-nationals such as Google, Amazon, Apple, Starbucks

295

95%

Cut spending on projects such as Trident, HS2, new airport runways

127

41%

Climate change

Yes

%

No

%

Do you think that the UK government is doing enough to tackle climate change?

139

45%

167

55%

Do you think that we should be working more closely with other countres on tackling climate change?

260

85%

46

15%

European Union referendum

How do you think that you will vote in the referendum? Stay in (S), leave (L), undecided (U)

S: 89

27%

L: 88

27%

U: 144

44%

Refugees

Yes

%

No

%

Do you think that the UK government should agree to take more refugees from war-torn countries such as Syria and Afghanistan?

86

28%

221

72%

Do you think that Cornwall Council should be doing more to help refugees?

87

29%

209

71%
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